New Global Destination ("we," "us," "our") understands that plans can change, and we strive to accommodate our customers while also ensuring the smooth operation of our services. Our cancellation policy is designed to provide flexibility while minimizing potential losses to our business.
In the event of a customer-initiated air ticket cancellation,
our charges will be Rs. 250 per person plus 18% GST. Additional airline cancellation charges may apply.
Cancellation Period:
Cancellation requests made:
More than 30 days before departure: from the Date of Booking to 30 Days before Travel Date cancellation charges 25% - Rest Cancellation fees will Depend on subject to supplier policies of Hotel, Flight, Transfer ETC.
Between 15 and 30 days before departure: A cancellation fee of 50% may apply, and the remaining balance will be refunded.
Between 7 and 14 days before departure: A cancellation fee of 75% may apply, and a partial refund will be provided.
Less than 7 days before departure: Cancellation fees 100% apply, and refunds may not be available, subject to supplier policies.
Refunds:
Refund eligibility and the amount of the refund depend on the timing of the cancellation within the specified cancellation period and any applicable fees imposed by our suppliers.
Special Circumstances:
In certain circumstances, such as natural disasters, government advisories, or other unforeseen events, we may waive cancellation fees or offer alternative solutions to affected customers. However, such decisions are made on a case-by-case basis and are subject to our discretion.
Partial Cancellations:
If you wish to cancel only a portion of your booking (e.g., canceling one leg of a multi-city flight itinerary), please notify us as soon as possible. Partial cancellations may still be subject to applicable cancellation fees and refund policies.
Communication:
If you need to cancel your booking, please contact us as soon as possible to initiate the cancellation process. We recommend communicating with us via email or phone to ensure timely assistance.
Changes to This Policy:
We reserve the right to modify or update this Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or other communication channels. It is your responsibility to review this policy periodically for any changes.
Contact Us:
If you have any questions or concerns about our Cancellation Policy, please contact us at +919877187818.
By booking through New Global Destination, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Cancellation Policy..
